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Card Features
Can a customer use the Chevron and Texaco Visa card only at Chevron and Texaco service stations?
Does a personal identification number (PIN) come automatically when the Chevron and Texaco Visa card is issued?
Can a customer change their PIN number?
Rewards Program
How do Fuel Credits work?
Miscellaneous
What if I forget my User ID?
What should I do if I forget my eService password?
Contact Us
Credit Card Customer Service
Chevron Travel Club
Concerns Related to Stations
 
 

Card Features  back to top

Q: Can a customer use the Chevron and Texaco Visa card only at Chevron and Texaco service stations?  back to top

A: Customers will be able to use the Chevron and Texaco Visa card everywhere Visa is accepted worldwide.

Q: Does a personal identification number (PIN) come automatically when the Chevron and Texaco Visa card is issued?  back to top

A: No, only customers who wish to utilize the ATM cash access feature need a PIN. Interested customers may call the toll-free Customer Service phone number to obtain a PIN for accounts that are approved for cash access with credit limits of atleast $500.

Q: Can a customer change their PIN number?  back to top

A: No, the PIN is system-generated and cannot be customized.

Rewards Program  back to top

Q: How do Fuel Credits work?  back to top

A: A maximum of $300 in total Fuel Credits may be accrued and redeemed in any calendar year. Click here for more information

Miscellaneous  back to top

Q: What if I forget my User ID?  back to top

A: From the login page, click on Look up User ID.

Q: What should I do if I forget my eService password?  back to top

A: Click Forgot Password.

Contact Us  back to top

Credit Card Customer Service  back to top


Phone Number
Chevron and Texaco Credit Card
1-800-243-8766
(Customer Service hours are
Mon - Fri 8:00 am - 1:00 am EST
Sat - Sun 9:00 am 10:00 pm EST)

Chevron and Texaco Visa
1-866-448-4367
(Customer Service hours are 24/7)

Send a Secure eMail
Login and click the Online Message Center link located at the top right of the page.

TDD
1-800-444-1732

Address
GE Capital Retail Bank
Attn: Chevron and Texaco Card Services
P.O. Box 965013
Orlando, FL 32896-5013

Payment by Mail
Make Checks Payable to: "Chevron"

GE Capital Retail Bank
Attn: Chevron and Texaco Card Services
P.O. Box 530950
Atlanta, GA 30353-0950

Street Address for Overnight Payments
GE Capital Retail Bank
Attn: Chevron and Texaco Overnight Payment
485 Lake Mirror Road
Atlanta, GA 30349-6057

Concerns Related to Stations  back to top
Such as battery/tire warranties

Address:
Consumer Connection Center
PO Box 4000
Bellaire, TX 77402-4000, USA

Submit a service station inquiry:
https://www.chevronwithtechron.com/contact-us/customerServiceForm.aspx

Phone Number:
Chevron Consumer Connections Center
1-855-285-9595 (Operating Hours:  Monday-Friday, 7am to 7pm CST, closed during US holidays)

 
The Chevron and Texaco Visa Card and personal credit card is issued by GE Capital Retail Bank ("GECRB") and is not an obligation of Chevron U.S.A. Inc.
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